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Slack Integration Guide

Prerequisites

Before you begin, ensure you have the following:

  1. Administrator access to your Slack workspace.
  2. Access to the Alertu platform and the alert groups you want to integrate.

Setup Steps

Follow these steps to integrate Slack with Alertu:

  1. Generate Webhook in Slack:

    • Go to your Slack workspace’s App Directory or visit Slack Apps.

    • Search for “Incoming WebHooks” and select it.

    • Click “Add to Slack”.

    • Choose the channel where you want to receive alerts.

    • Click “Add Incoming WebHooks integration”.

    • Copy the generated Webhook URL.

    Note: Keep this webhook URL secure, as it allows posting messages to your Slack channel.

  2. Configure Alertu Integration:

    • Log in to your Alertu account.
    • Navigate to the alert group you want to integrate with Slack.
    • Open the “Third Party Integration Settings” section.
    • Enable Third Party Integration.
    • Select “Slack” as the integration type.
    • Paste the webhook URL you copied from Slack.
    • Save the alert group settings.

  3. Test the Integration (Recommended):

    • In the alert group settings, locate and click the “Test Integration” button.
    • Check your Slack channel for the test message.
    • If successful, you should see a notification in your Slack channel, confirming the integration. 🎉

Verification

After setting up the integration:

  • Trigger a test alert in Alertu.
  • Verify that you receive a notification for the alert in your Slack channel.
  • Check that all expected alert details are correctly displayed in the Slack message.
  • Ensure any formatted text or interactive elements (if applicable) appear correctly.

Troubleshooting

If you don’t receive alerts in Slack:

  • Double-check the webhook URL in your Alertu alert group to ensure it exactly matches the one generated by Slack.
  • Verify that the Slack channel and webhook are still active by sending a test message through Slack’s webhook testing interface.
  • Ensure your Alertu alert group is correctly configured to send notifications and that the integration is enabled.
  • Check Slack’s App Management page to make sure the Incoming WebHooks app is still authorized for your workspace.
  • Verify your network settings allow outbound connections from Alertu to Slack’s servers.
  • Review Alertu’s integration logs (if available) for any error messages or failed delivery attempts.

Additional Resources