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Microsoft Teams Integration Guide

Prerequisites

Before you begin, ensure you have the following:

  1. Administrator access to the Microsoft Teams channel.
  2. Access to the Alertu platform and the alert groups you want to integrate.

Setup Steps

Follow these steps to integrate Microsoft Teams with Alertu:

  1. Generate Webhook in Microsoft Teams:

    • Open the Teams channel where you want to receive alerts.

    • Click the ”…” menu next to the channel name and select “Connectors”.

    • Search for “Incoming Webhook” and click “Configure”.

    • Provide a name for the webhook (e.g., “Alertu Notifications”).

    • (Optional) Upload an icon for the webhook.

    • Click “Create” and copy the generated webhook URL.

    Note: Keep this webhook URL secure, as it allows posting messages to your Teams channel.

  2. Configure Alertu Integration:

    • Log in to your Alertu account.
    • Navigate to the alert group you want to integrate with Teams.
    • Open the “Third Party Integration Settings” section.
    • Enable Third Party Integration.
    • Select “Microsoft Teams” as the integration type.
    • Paste the webhook URL you copied from Teams.
    • Save the alert group settings.

  3. Test the Integration (Recommended):

    • In the alert group settings, locate and click the “Test Integration” button.
    • Check your Microsoft Teams channel for the test message.
    • If successful, you should see a notification in your Teams channel, confirming the integration. 🎉

Verification

After setting up the integration:

  • Trigger a test alert in Alertu.
  • Verify that you receive a notification for the alert in your Microsoft Teams channel.
  • Check that all expected alert details are correctly displayed in the Teams message.

Troubleshooting

If you don’t receive alerts in Microsoft Teams:

  • Double-check the webhook URL in your Alertu alert group to ensure it matches the one generated by Teams.
  • Verify that the Teams channel and webhook are still active.
  • Ensure your Alertu alert group is correctly configured to send notifications.
  • Check Microsoft Teams’ connector settings to make sure the incoming webhook is enabled.

Additional Resources